Effective Date: April 15, 2025
Business Name: Optimal Wellness Solutions PLLC
Location: 1 Kelley Square, Suite 301, Worcester, MA 01610
Contact: info@marijuanacardmass.com | Phone: 508-817-9300, 508-817-9308, 508-365-5208, 508-365-2257

1. Agreement to Terms

By accessing this website or scheduling services with Optimal Wellness Solutions PLLC, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

2. Services Provided

Optimal Wellness Solutions PLLC offers wellness and medical consultation services, including medical cannabis certification and telehealth evaluations. Our services are provided by licensed nurse practitioners in accordance with state laws and professional standards.

3. Appointment & Cancellation Policy

A credit card is required to reserve your appointment. Cancellations or reschedules must be made at least 24 hours in advance. Failure to do so will result in a charge of 50% of the appointment fee. If you are not approved for certification, your fee will be fully refunded. No refunds are issued after certification approval, as medical cannabis visits are medical services and are non-refundable once rendered.

4. Payment & Credit Card Authorization

By scheduling services, you authorize Optimal Wellness Solutions PLLC to charge your card through Stripe. Charges will appear as “Optimal Wellness Solutions PLLC.” This authorization remains in effect until canceled in writing. You agree not to dispute charges for services rendered in accordance with our policies.

5. Electronic Communication & Telemedicine

You may communicate with our practice via phone, email, portal, or telehealth platforms. While we aim to respond within 24 hours, immediate responses are not guaranteed.

Electronic communications and telemedicine carry inherent risks, including potential confidentiality breaches. By using these services, you acknowledge and accept these risks. Telemedicine does not replace in-person evaluations, and some conditions may require physical examination.

You may withdraw consent for telemedicine at any time; however, this may limit our ability to continue care.

6. SMS Terms & Conditions

1- SMS Consent Communication: The information (Phone: 508-817-9300, 508-817-9308, 508-365-5208, 508-365-2257) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications: If you have consented to receive text messages from Optimal Wellness Solutions PLLC, you may receive messages related to the following:

• • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. Chantelle Jones at 1 Kelley Square, Suite 301, Worcester, MA 01610 on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Optimal Wellness Solutions PLLC at any time.”

3- Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments or billing.

Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method: You may opt-in to receive SMS messages from Optimal Wellness Solutions PLLC in the following ways:

• • By submitting an online form

6- Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://marijuanacardmass.com/contact-us/

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
  • Message frequency may vary.

7. Limitation of Liability

All content provided on this site is for informational purposes only and does not establish a patient-provider relationship unless formal consultation is booked and completed. We are not liable for inaccuracies, delays, or service interruptions.

8. Intellectual Property

All content on this website, including logos, graphics, and written content, is the property of Optimal Wellness Solutions PLLC and may not be reused or copied without written permission.

9. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts.

10. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

11. Contact

For any questions about these terms, please contact us:
📍 Optimal Wellness Solutions PLLC
📧 info@marijuanacardmass.com
📞 508-817-9300, 508-817-9308, 508-365-5208, 508-365-2257